Contact Information

We are here to assist you with questions regarding our products, orders, payments, shipping, returns, refunds, and other customer service matters.

Please use the contact information below to reach BDOJ OUTDOOR.

Company Details

Company Name: BDOJ OUTDOOR
CVR Number: 46407911
Responsible Person: Betel Derso Ortved Jørgensen

Registered Address

BDOJ OUTDOOR
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Customer Support

Email: betel9900@gmail.com
Telephone: 40444890

For the fastest assistance with an existing order, please include your order number and the email address used when placing the order.

Order Inquiries

If you have questions about an existing order, please provide:

• Your full name;

• Order number;

• Email address used for the order;

• Delivery address where relevant; and

• A brief description of your inquiry.

This will help us identify your order and assist you more efficiently.

Shipping and Delivery Inquiries

For questions concerning:

• Order status;

• Shipping;

• Delivery;

• Shipment tracking;

• Delayed parcels;

• Lost parcels; or

• Failed delivery attempts,

please contact us at:

Email: betel9900@gmail.com

Please include your order number and any available tracking information.

Returns and Refunds

If you wish to request a return, exchange, or refund, please contact us before sending any product back.

Email: betel9900@gmail.com
Telephone: 40444890

When contacting us, please provide:

• Your order number;

• The product concerned;

• The reason for your request; and

• Photographs or videos where the request concerns a damaged, defective, incorrect, or incomplete product.

Please review our Return and Refund Policy for full information regarding return eligibility, statutory withdrawal rights, return shipping, and refunds.

Damaged, Defective, Incorrect, or Missing Products

If your order arrives damaged, defective, incomplete, or different from what you ordered, please contact us promptly.

Please provide where relevant:

• Your order number;

• A description of the issue;

• Photographs of the product;

• Photographs of the outer packaging;

• A photograph of the shipping label; and

• A video demonstrating the issue where appropriate.

Please keep the original product and packaging until the matter has been reviewed.

Payment Inquiries

For questions about:

• Payment status;

• Payment confirmation;

• Cash on Delivery;

• Failed or duplicate payments; or

• Refund payments,

please contact:

Email: betel9900@gmail.com

For your security, please do not send passwords, complete payment credentials, or other sensitive login information by email.

Privacy and Personal Data Requests

If you have questions about how we process your personal information or wish to exercise an applicable data protection right, please contact:

Email: betel9900@gmail.com

Please clearly describe your request and provide sufficient information for us to identify the relevant account, order, or personal information.

We may request additional information where reasonably necessary to verify your identity before processing certain privacy requests.

Please review our Privacy Policy for additional information.

Complaints

We aim to handle customer questions and complaints fairly and efficiently.

To submit a complaint, please contact us by email and include:

• Your full name;

• Order number, where applicable;

• A clear description of the issue;

• The resolution you are requesting; and

• Any relevant photographs, documents, or supporting information.

Submitting a complaint to us does not affect any statutory consumer rights available to you under applicable law.

Official Contact Information

BDOJ OUTDOOR
CVR Number: 46407911
Responsible Person: Betel Derso Ortved Jørgensen

Address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: betel9900@gmail.com
Telephone: 40444890