Privacy Policy

Last updated: August 19, 2026

This Privacy Policy describes how BDOJ OUTDOOR (“we,” “us,” “our,” or the “Company”) collects, uses, stores, shares, and protects personal information when you visit our online store, purchase our products, contact us, or otherwise interact with our services.

Our online store is operated using the Shopify e-commerce platform.

We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (“GDPR”) where applicable.

Please read this Privacy Policy carefully to understand how your personal information may be handled.

1. Company Information

The company responsible for the operation of the online store and the processing of personal information is:

Company name: BDOJ OUTDOOR
CVR number: 46407911
Responsible person: Betel Derso Ortved Jørgensen

Registered address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: betel9900@gmail.com
Telephone: +45 40 44 48 90

For the purposes of applicable data protection law, BDOJ OUTDOOR generally acts as the data controller for personal information processed in connection with our business operations, except where another service provider acts as an independent controller under applicable law.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

• Visit or browse our online store;

• Create or manage a customer account;

• Add products to your shopping cart;

• Place or manage an order;

• Make or arrange payment;

• Request delivery;

• Contact customer support;

• Request a return, exchange, cancellation, or refund;

• Subscribe to marketing communications;

• Submit reviews or other content;

• Interact with our advertisements;

• Use website features or services; or

• Otherwise communicate or interact with us.

The website, online store, products, content, customer support, and related services are collectively referred to in this Privacy Policy as the “Services.”

3. Personal Information We Collect

The personal information we collect depends on how you interact with our Services.

We may collect the following categories of information.

3.1 Identity Information

This may include:

• Full name;

• Customer or account identifiers;

• Username or account name;

• Information reasonably required to verify your identity; and

• Other identification information you voluntarily provide.

3.2 Contact Information

We may collect:

• Email address;

• Telephone number;

• Billing address;

• Shipping address;

• Postal code;

• City;

• Country or region; and

• Communication preferences.

3.3 Account Information

If customer accounts are available, we may collect:

• Login information;

• Account name;

• Authentication information;

• Saved addresses;

• Order history;

• Customer preferences;

• Communication preferences; and

• Account activity.

You are responsible for maintaining the confidentiality of your login credentials and should not share your password with other persons.

3.4 Order and Transaction Information

When you place or manage an order, we may process information such as:

• Products viewed;

• Products added to your cart;

• Products purchased;

• Order number;

• Product quantities;

• Product models or variations;

• Purchase price;

• Discounts;

• Delivery information;

• Order status;

• Payment status;

• Returns;

• Exchanges;

• Refunds;

• Cancellations; and

• Communications relating to your transaction.

3.5 Payment Information

Depending on the payment method available and selected at checkout, payment-related information may include:

• Payment method;

• Payment status;

• Transaction amount;

• Billing information;

• Payment confirmation information;

• Transaction identifiers; and

• Other payment information required to complete the transaction.

Payment information may be processed directly by Shopify, banks, payment processors, PayPal, card networks, Cash on Delivery providers, or other authorized payment service providers.

We may not receive or store complete card numbers, PayPal passwords, or other complete payment credentials where those details are processed directly by an independent payment provider.

You should never send passwords or sensitive payment credentials to us by email.

3.6 Shipping and Delivery Information

To prepare, ship, and deliver your order, we may process:

• Recipient name;

• Shipping address;

• Postal code;

• City;

• Country;

• Telephone number;

• Email address;

• Order number;

• Product and parcel information;

• Delivery instructions;

• Tracking information; and

• Payment collection information where Cash on Delivery is used.

3.7 Customer Support Information

When you contact us about an order, return, refund, complaint, or product issue, we may collect:

• Your name;

• Email address;

• Telephone number;

• Order number;

• Product information;

• Details of your request;

• Messages and correspondence;

• Photographs;

• Videos;

• Shipping information;

• Return or refund reasons;

• Complaint details; and

• Records of our responses.

3.8 Technical and Usage Information

When you visit or use our online store, certain technical information may be collected automatically, including:

• IP address;

• Browser type;

• Browser language;

• Device type;

• Device identifiers;

• Operating system;

• Internet connection information;

• Pages viewed;

• Products viewed;

• Date and time of access;

• Referring website;

• Session information;

• Navigation activity;

• Click information;

• Cookie identifiers;

• Approximate location derived from your IP address; and

• Website performance or error information.

3.9 Marketing and Preference Information

Where applicable, we may collect information relating to:

• Marketing preferences;

• Product interests;

• Previously viewed products;

• Previously purchased products;

• Promotional interactions;

• Advertising interactions;

• Email engagement;

• Survey responses; and

• Customer preferences.

3.10 Information You Voluntarily Submit

You may provide information when you submit:

• Product reviews;

• Comments;

• Photographs;

• Videos;

• Product questions;

• Customer service requests;

• Return requests;

• Complaints;

• Survey responses; or

• Other communications or content.

4. How We Collect Personal Information

We may collect personal information from several sources.

4.1 Information You Provide Directly

You may provide information when you:

• Place an order;

• Create an account;

• Complete a form;

• Enter billing or delivery information;

• Contact customer support;

• Request a return or refund;

• Subscribe to communications;

• Submit a review; or

• Otherwise interact with our Services.

4.2 Information Collected Automatically

Certain information may be collected automatically through technologies such as:

• Cookies;

• Pixels;

• Tags;

• Local storage;

• Server logs;

• Analytics tools;

• Advertising technologies;

• Device identifiers; and

• Similar technologies.

4.3 Information Received From Service Providers

We may receive information from third parties that help us operate our business, including:

• Shopify;

• Payment processors;

• PayPal;

• Banks and payment providers;

• Courier companies;

• Postal services;

• Fulfilment providers;

• Warehouses;

• Logistics companies;

• Customer support providers;

• Website hosting providers;

• Cloud service providers;

• Fraud-prevention providers;

• Analytics providers;

• Advertising providers; and

• Marketing service providers.

5. How We Use Personal Information

We may use personal information for the following purposes.

5.1 Providing Our Services

We may use information to:

• Operate and maintain our online store;

• Display products;

• Create and manage customer accounts;

• Process orders;

• Confirm purchases;

• Process or verify payments;

• Arrange fulfilment;

• Ship products;

• Deliver products;

• Provide tracking information;

• Communicate about orders;

• Process cancellations;

• Process returns;

• Process exchanges;

• Process refunds;

• Handle complaints;

• Provide customer support; and

• Complete transactions requested by you.

5.2 Improving Our Services

We may use information to:

• Understand how customers use our store;

• Improve website navigation;

• Improve product information;

• Improve website functionality;

• Identify technical problems;

• Analyze business performance;

• Improve customer support;

• Develop products or services; and

• Improve the overall shopping experience.

5.3 Personalization

Where permitted, we may use information to:

• Remember preferences;

• Maintain shopping carts;

• Display relevant products;

• Customize website content;

• Recommend products; and

• Provide a more personalized shopping experience.

5.4 Marketing and Advertising

Where permitted by applicable law, we may use personal information to:

• Send promotional communications;

• Provide information about products and offers;

• Measure advertising performance;

• Understand customer interests;

• Measure marketing campaigns;

• Display relevant advertising; and

• Improve our marketing activities.

Where consent is legally required, we will obtain appropriate consent before using personal information for relevant marketing or advertising activities.

You may withdraw marketing consent or unsubscribe from promotional communications at any time.

5.5 Security and Fraud Prevention

We may use personal information to:

• Verify transactions;

• Confirm customer identity where necessary;

• Protect customer accounts;

• Detect fraudulent orders;

• Identify suspicious transactions;

• Prevent unauthorized use;

• Prevent payment fraud;

• Prevent account abuse;

• Protect our website;

• Protect our customers; and

• Protect our legal and business interests.

5.6 Legal and Compliance Purposes

We may process or retain personal information where necessary to:

• Comply with applicable laws;

• Meet accounting requirements;

• Meet tax requirements;

• Maintain legally required business records;

• Respond to lawful government requests;

• Respond to courts or regulatory authorities;

• Establish, exercise, or defend legal claims;

• Resolve disputes;

• Enforce agreements and policies; and

• Investigate suspected unlawful activity.

6. Legal Bases for Processing

Where applicable data protection law requires a lawful basis, including under the GDPR, we may rely on one or more of the following legal bases.

6.1 Performance of a Contract

We may process information where necessary to:

• Accept your order;

• Process your purchase;

• Receive or verify payment;

• Deliver your products;

• Communicate regarding your order;

• Provide customer support;

• Process a return or refund; or

• Perform another service you requested.

6.2 Legal Obligation

We may process or retain information where necessary to comply with applicable:

• Accounting requirements;

• Tax obligations;

• Consumer protection requirements;

• Regulatory requirements;

• Court orders; or

• Other legal obligations.

6.3 Legitimate Interests

Where permitted by law, we may process information when reasonably necessary for legitimate business interests, including:

• Preventing fraud;

• Protecting account and website security;

• Operating our business;

• Improving our Services;

• Understanding business performance;

• Responding to customer inquiries;

• Protecting our legal rights; and

• Maintaining appropriate business records.

Where we rely on legitimate interests, we consider whether our interests are outweighed by your fundamental rights and freedoms.

6.4 Consent

Where required, we may rely on your consent for activities such as:

• Sending certain marketing communications;

• Using non-essential cookies;

• Using certain advertising technologies;

• Personalizing advertising; or

• Processing information for optional purposes.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Shopify

Our online store is powered by Shopify.

Shopify provides the technical e-commerce infrastructure used to operate our online store and may process personal information necessary to:

• Host the store;

• Display website content;

• Operate the shopping cart;

• Support checkout;

• Process orders;

• Support payment functions;

• Provide security;

• Detect fraud;

• Provide analytics;

• Maintain and improve its platform; and

• Provide other e-commerce functionality.

Information processed by Shopify may be subject to Shopify's own privacy policies and legal obligations where Shopify acts independently.

8. Sharing Personal Information

We may share personal information only where reasonably necessary to operate our business, provide the Services, complete transactions, protect legitimate interests, or comply with legal obligations.

Recipients may include the following categories.

8.1 E-Commerce and Technology Providers

This may include:

• Shopify;

• Website hosting providers;

• Cloud service providers;

• IT providers;

• Security providers; and

• Other technology providers.

8.2 Payment Providers

Information may be shared with:

• Banks;

• Payment processors;

• PayPal;

• Card networks;

• Financial institutions;

• Cash on Delivery providers; and

• Fraud-prevention providers.

8.3 Shipping and Fulfilment Providers

We may provide relevant information to:

• Warehouses;

• Fulfilment partners;

• Courier companies;

• Postal services;

• Logistics providers;

• Delivery companies; and

• Tracking providers.

Only information reasonably required to fulfil, deliver, or track your order will be provided for these purposes.

8.4 Analytics, Advertising, and Marketing Providers

Where permitted by law and subject to applicable consent requirements, information may be shared with providers that assist us with:

• Website analytics;

• Advertising;

• Marketing;

• Campaign measurement;

• Conversion measurement; and

• Customer communication.

8.5 Professional Advisers

We may disclose information where reasonably necessary to:

• Accountants;

• Auditors;

• Lawyers;

• Insurers; and

• Other professional advisers.

8.6 Government and Legal Authorities

We may disclose information where reasonably necessary or legally required to:

• Government authorities;

• Courts;

• Regulators;

• Tax authorities;

• Law enforcement authorities; or

• Other competent authorities.

9. Business Transfers

If our business is involved in a sale, merger, restructuring, financing, insolvency, acquisition, or transfer of business assets, relevant personal information may be disclosed or transferred as part of that transaction where permitted by law.

Any recipient will remain subject to applicable data protection requirements.

10. Cookies and Similar Technologies

Our online store and our service providers may use cookies and similar technologies.

Cookies may be used to:

• Operate the website;

• Maintain shopping cart sessions;

• Remember customer preferences;

• Support account login;

• Support checkout;

• Protect website security;

• Prevent fraud;

• Analyze website traffic;

• Measure website performance;

• Understand customer behavior;

• Improve the shopping experience;

• Measure advertising; and

• Support marketing activities.

Essential Cookies

Essential cookies are necessary for functions such as:

• Website operation;

• Shopping carts;

• Account authentication;

• Checkout;

• Payment processing;

• Fraud prevention; and

• Security.

Analytics Cookies

Analytics cookies may help us understand how visitors use our store and how website performance can be improved.

Advertising and Marketing Cookies

Where permitted, advertising or marketing cookies may be used to:

• Measure advertising campaigns;

• Understand advertising interactions;

• Measure conversions; and

• Deliver more relevant advertising.

Where required by applicable law, non-essential cookies will only be used after appropriate consent has been obtained.

You may be able to manage your cookie preferences using our cookie settings or your browser settings.

Disabling certain cookies may affect the functionality of the website.

11. Marketing Communications

Where permitted by law, we may send marketing communications if:

• You have provided consent where required; or

• Another lawful basis permits the communication.

You may unsubscribe from promotional emails at any time by:

• Using the unsubscribe link included in the relevant message; or

• Contacting us at betel9900@gmail.com.

After unsubscribing from marketing communications, you may still receive necessary non-marketing communications relating to:

• Orders;

• Payments;

• Delivery;

• Returns;

• Refunds;

• Account security;

• Customer support; or

• Other service-related matters.

12. International Transfers of Personal Information

Some of our service providers may operate or process personal information outside Denmark or outside the European Economic Area (“EEA”).

Where personal information is transferred outside the EEA, we will take steps required under applicable data protection law to ensure that an appropriate transfer mechanism or safeguard is used where required.

Such measures may include:

• An adequacy decision;

• Approved contractual safeguards;

• Standard contractual clauses;

• Appropriate technical and organizational safeguards; or

• Another lawful transfer mechanism.

13. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to comply with legal, accounting, tax, contractual, fraud-prevention, or dispute-resolution requirements.

Retention periods may depend on:

• The duration of our customer relationship;

• The type of information;

• Order fulfilment requirements;

• Payment processing;

• Delivery requirements;

• Returns and refunds;

• Customer support;

• Accounting obligations;

• Tax requirements;

• Fraud prevention;

• Legal limitation periods;

• Regulatory requirements; and

• The need to establish, exercise, or defend legal claims.

When personal information is no longer required, we may:

• Securely delete it;

• Anonymize it; or

• Restrict further processing where appropriate.

14. Security of Personal Information

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against:

• Unauthorized access;

• Accidental loss;

• Unlawful disclosure;

• Unauthorized alteration;

• Destruction;

• Misuse; and

• Unauthorized processing.

Security measures may include:

• Access controls;

• Account authentication;

• Secure hosting;

• Encryption where appropriate;

• Fraud monitoring;

• Secure service providers; and

• Restricted access to information.

However, no website, internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.

You should take reasonable steps to protect your account and personal information.

15. Your Responsibilities

You should:

• Provide accurate information;

• Keep your contact details current;

• Protect your account password;

• Avoid sharing login information;

• Use secure devices where reasonably possible;

• Check that your delivery address is correct; and

• Contact us if you suspect unauthorized account activity.

16. Children's Privacy

Our Services are intended primarily for customers who are legally capable of entering into purchase agreements.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us.

Where required by law, we will take appropriate steps to delete or restrict such information after reviewing the circumstances.

17. Your Data Protection Rights

Depending on applicable law and your circumstances, you may have rights concerning your personal information.

These may include the right to:

• Request information about how your personal data is processed;

• Request access to your personal information;

• Request correction of inaccurate information;

• Request completion of incomplete information;

• Request deletion of eligible personal information;

• Request restriction of processing;

• Object to certain processing;

• Object to direct marketing;

• Request portability of eligible personal information;

• Withdraw consent where processing is based on consent; and

• Lodge a complaint with a competent data protection supervisory authority.

These rights are not absolute and may be subject to conditions, limitations, or exceptions under applicable law.

For example, certain information may need to be retained to:

• Complete an order;

• Process a refund;

• Meet accounting requirements;

• Meet tax obligations;

• Prevent fraud;

• Resolve disputes; or

• Establish or defend legal claims.

18. Right to Object to Direct Marketing

You may object to the processing of your personal information for direct marketing purposes at any time.

After receiving a valid objection, we will stop using the relevant personal information for direct marketing as required by applicable law.

You may unsubscribe using the link provided in a marketing email or contact us at:

Email: betel9900@gmail.com

19. How to Exercise Your Privacy Rights

To exercise an applicable privacy or data protection right, please contact:

Email: betel9900@gmail.com
Telephone: +45 40 44 48 90

Please include sufficient information to allow us to understand and process your request.

We may ask you to provide information reasonably necessary to verify your identity before processing certain requests.

This is intended to prevent unauthorized access to or disclosure of personal information.

Where permitted by law, a request may be limited or refused if:

• We cannot reasonably verify your identity;

• The request would adversely affect another person's rights;

• Information must legally be retained;

• The request is manifestly unfounded or excessive;

• Processing is required for fraud prevention; or

• Another applicable legal exemption applies.

We will respond within the period required by applicable law.

20. Complaints

If you have concerns about how we process your personal information, please contact us first so that we can review the matter.

You may contact us at:

Email: betel9900@gmail.com
Telephone: +45 40 44 48 90

Depending on applicable law, you may also have the right to lodge a complaint with a competent supervisory authority.

For businesses established in Denmark, the relevant national data protection supervisory authority is generally:

The Danish Data Protection Agency (Datatilsynet)

Submitting a complaint to us does not affect any other rights or remedies available to you under applicable law.

21. Third-Party Websites and Services

Our Services may contain links to websites, platforms, payment services, social networks, or other services operated by independent third parties.

This Privacy Policy applies to BDOJ OUTDOOR and our own processing activities.

We are not responsible for the privacy, security, or content practices of independent third parties.

When you use a third-party website or service, you should review that provider's privacy policy and terms.

The presence of a link does not necessarily mean that we endorse or control the relevant third party.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in applicable laws;

• Changes in regulatory requirements;

• Changes to our Services;

• Changes in payment or delivery arrangements;

• Changes in service providers;

• Changes in privacy practices;

• Security developments; or

• Changes in our business operations.

The latest version will be published through our online store.

The “Last updated” date at the beginning of this Privacy Policy indicates when the latest version became effective.

Where legally required, we may provide additional notice regarding material changes.

23. Contact Information

If you have questions about this Privacy Policy, how we process personal information, or how to exercise a privacy right, please contact:

BDOJ OUTDOOR
CVR number: 46407911
Responsible person: Betel Derso Ortved Jørgensen

Registered address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: betel9900@gmail.com
Telephone: +45 40 44 48 90