Payment Policy

Last updated: August 19, 2026

This Payment Policy explains the payment methods, payment processing procedures, security measures, refunds, and other payment-related terms applicable to purchases made from BDOJ OUTDOOR.

Please review this Payment Policy before completing your purchase.

Only payment methods displayed during checkout are available for the relevant order.

1. Accepted Payment Methods

For eligible orders, available payment methods may include:

✓ PayPal

Where PayPal is available during checkout, customers may complete payment securely through PayPal.

✓ Cash on Delivery (COD)

Where Cash on Delivery is available for the selected destination, customers may pay for the order when the parcel is delivered.

Payment method availability may vary depending on:

  • Country or region;
  • Postal code;
  • Product;
  • Order value;
  • Currency;
  • Delivery method; and
  • Payment or delivery provider availability.

Only payment methods displayed during checkout are available for the relevant order.

We do not guarantee that every payment method will be available for every customer, destination, or order.

2. Payment & Security

We aim to provide customers with a clear and secure purchasing experience.

✓ PayPal Payment
PayPal transactions are processed through PayPal's payment infrastructure where PayPal is selected.

✓ Cash on Delivery
Where available, customers may pay when the parcel is delivered.

✓ Secure Checkout
Payment is completed using the payment method selected during checkout.

✓ Privacy Protected
Payment-related personal information is handled in accordance with our Privacy Policy and applicable data protection requirements.

✓ Order Confirmation
Customers will normally receive an order confirmation after successfully submitting an order.

✓ Order Verification
Certain transactions may be reviewed where reasonably necessary to prevent unauthorized or fraudulent purchases.

✓ Customer Support
Customers may contact us regarding payment, order, or refund questions.

3. PayPal Payments

Where PayPal is available, customers may select PayPal during checkout.

When PayPal is selected, you may be redirected to PayPal or otherwise use PayPal's payment interface to complete the transaction.

PayPal may require you to:

  • Sign in to your PayPal account;
  • Confirm your selected funding source;
  • Verify your identity;
  • Approve the payment; or
  • Complete additional security checks.

Information processed directly by PayPal is subject to PayPal's own terms, privacy policies, security procedures, and account requirements.

BDOJ OUTDOOR will never ask you to provide your PayPal password or PayPal login credentials by email or telephone.

Your order will normally proceed after the PayPal transaction has been successfully authorized or confirmed.

4. Cash on Delivery (COD)

Where available during checkout, customers may choose Cash on Delivery (COD).

With Cash on Delivery, payment is made when the parcel is delivered.

Depending on the destination and local delivery provider, payment may need to be made:

  • In cash;
  • In the exact amount requested by the courier; or
  • Using another payment method accepted by the local courier.

The available payment method at delivery depends on the relevant delivery provider.

Cash on Delivery may not be available for every:

  • Country;
  • Region;
  • Postal code;
  • Product;
  • Order value; or
  • Delivery method.

If Cash on Delivery is unavailable for your order, the option will not normally appear during checkout.

5. Cash on Delivery Order Verification

For certain Cash on Delivery orders, we may perform reasonable verification before processing or dispatching the order.

Verification may include confirming:

  • Customer name;
  • Telephone number;
  • Delivery address;
  • Order details; and
  • Intention to receive the parcel.

These checks are intended to help prevent:

  • Incorrect delivery information;
  • Fraudulent orders;
  • Unauthorized transactions; and
  • Failed deliveries.

If we are unable to reasonably verify a COD order, we may contact the customer before processing or dispatching it.

6. Refusing a Cash on Delivery Parcel

If you selected Cash on Delivery but no longer wish to receive the order, please contact us as soon as possible.

Email: betel9900@gmail.com

If the parcel has not yet been dispatched, we will make reasonable efforts to assist with cancellation.

Once an order has already entered processing or shipment, cancellation may no longer be possible.

Repeated or unjustified refusal of Cash on Delivery parcels may result in Cash on Delivery being restricted for future orders where permitted.

This does not limit any statutory cancellation, withdrawal, return, or other mandatory consumer rights available to the customer.

7. Payment Security

We take reasonable measures designed to provide a secure purchasing environment.

Where payments are processed through independent payment providers such as PayPal, the relevant transaction is processed using that provider's systems and security procedures.

For your security:

  • Never send us your PayPal password;
  • Never send account passwords by email;
  • Never send sensitive login credentials through unsecured communication channels;
  • Complete online payment only through the checkout process or the relevant authorized payment provider;
  • Check your order details before confirming payment; and
  • Keep your order and payment confirmation for your records.

BDOJ OUTDOOR does not require your PayPal password in order to process or support an order.

8. Payment Authorization

Submitting a payment or placing an order does not necessarily mean that the transaction has been finally accepted.

For prepaid transactions, payment may need to be successfully:

  • Authorized;
  • Verified; and
  • Confirmed

before the order can proceed.

We may reasonably delay, reject, or cancel an order where:

  • Payment cannot be verified;
  • Payment authorization fails;
  • A transaction appears unauthorized;
  • Fraudulent activity is reasonably suspected;
  • Order information appears materially inconsistent;
  • Delivery information cannot reasonably be verified; or
  • Processing the transaction would violate applicable law.

If a prepaid order is cancelled after payment has already been collected, an appropriate refund will be arranged in accordance with our Return and Refund Policy.

9. Order Confirmation

After successfully placing an order, customers will normally receive an order confirmation using the email address provided during checkout.

The confirmation may include:

  • Order number;
  • Products ordered;
  • Quantity;
  • Total order amount;
  • Selected payment method;
  • Delivery information; and
  • Other relevant order details.

Please review your order confirmation carefully.

If you notice an error, contact us as soon as possible at:

betel9900@gmail.com

An automated order confirmation confirms that we have received your order. It does not necessarily mean that payment or the order has completed every verification step.

10. Prices and Currency

Product prices will be displayed through our online store.

The applicable currency and final amount payable will be displayed during checkout before you submit your order.

Depending on the payment method, bank, or payment provider, additional third-party charges may arise from:

  • Currency conversion;
  • Exchange-rate adjustments; or
  • Other fees independently imposed by your bank or payment provider.

Such independently imposed charges are outside the direct control of BDOJ OUTDOOR.

Please review the final amount displayed during checkout before confirming your order.

11. Taxes and Additional Charges

Applicable taxes and other charges will be displayed during checkout where applicable and reasonably possible.

For orders delivered across national borders, additional charges may potentially include:

  • VAT;
  • Customs duties;
  • Import taxes;
  • Customs clearance fees; or
  • Other charges imposed by authorities in the destination country.

Please also review our Shipping and Delivery Policy for information concerning customs, VAT, and import-related charges.

12. Failed or Declined Payments

A PayPal or other online payment transaction may fail or be declined for reasons including:

  • Insufficient funds;
  • Account restrictions;
  • Incorrect account information;
  • Security verification;
  • Fraud-prevention controls;
  • Payment-provider restrictions; or
  • Temporary technical issues.

If your payment fails or is declined, please:

  • Review any message provided by the payment provider;
  • Confirm that your account information is correct; or
  • Select another payment option displayed during checkout where available.

We cannot override a payment rejection or account restriction imposed independently by PayPal, a bank, or another payment provider.

13. Duplicate Payments

If you believe you have been charged more than once for the same order, please contact us promptly.

Please provide:

  • Your full name;
  • Order number;
  • Email address used for the order;
  • Payment date;
  • Amount charged; and
  • Relevant transaction information.

Email: betel9900@gmail.com

For security reasons, please do not send:

  • Account passwords;
  • PayPal passwords;
  • Complete login credentials; or
  • Other sensitive authentication information.

We will review the available transaction records and assist where appropriate.

14. Refunds

Refunds are processed in accordance with our Return and Refund Policy.

For orders paid through PayPal, an approved refund will normally be returned through the original PayPal transaction or another appropriate method where required.

Processing time may depend on PayPal, banks, and other financial service providers.

Cash on Delivery Refunds

Because Cash on Delivery payments are collected physically through the delivery process, the original payment method may not support an automatic electronic refund.

Where a refund is approved for a COD order, we may contact the customer to arrange an appropriate refund method.

We may request information reasonably necessary to complete the refund.

We will never ask customers to provide:

  • Online banking passwords;
  • PayPal passwords;
  • Complete payment-account login credentials; or
  • Other sensitive authentication information.

Please refer to our Return and Refund Policy for full refund conditions and processing information.

15. Order Cancellations and Payments

If you wish to cancel an order, please contact us as soon as possible.

Where the order has not yet entered fulfilment or shipment, we may be able to cancel it.

If payment has already been collected for a successfully cancelled prepaid order, the applicable amount will be refunded in accordance with our Return and Refund Policy.

Once an order has already been dispatched, you may need to follow the applicable return or withdrawal procedure.

Any mandatory consumer rights remain unaffected.

16. Fraud Prevention

We may conduct reasonable checks designed to prevent:

  • Unauthorized purchases;
  • Identity misuse;
  • Payment fraud;
  • Fraudulent Cash on Delivery orders;
  • Account abuse; and
  • Other suspicious transactions.

Where reasonably necessary, we may contact a customer to verify an order.

If we have reasonable grounds to suspect fraud or unauthorized activity, we may:

  • Temporarily hold an order;
  • Request additional confirmation;
  • Reject a transaction; or
  • Cancel an order.

These measures are intended to protect customers, payment providers, delivery partners, and our business.

17. Payment Information and Privacy

Personal information relating to payments and transactions is processed in accordance with our Privacy Policy.

Depending on the payment method selected, relevant information may be shared with parties necessary to complete or secure a transaction, including:

  • PayPal;
  • Payment service providers;
  • Banks where applicable;
  • Delivery companies;
  • Cash on Delivery service providers;
  • Fraud-prevention providers;
  • Technical service providers; and
  • Other authorized service providers necessary to complete the transaction.

Payment-related information may be used for purposes such as:

  • Processing transactions;
  • Managing orders;
  • Confirming payments;
  • Arranging Cash on Delivery;
  • Preventing fraud;
  • Processing refunds; and
  • Meeting applicable legal or accounting requirements.

The reference privacy materials also provide for processing payment information, managing COD transactions and sharing necessary information with payment, logistics and fraud-prevention providers.

18. Payment Safety Tips

For safer online shopping, we recommend that customers:

  • Review the order total before confirming a purchase;
  • Use only payment options displayed during checkout;
  • Never provide passwords by email;
  • Never provide PayPal login credentials to customer service;
  • Verify payment information before confirming the transaction;
  • Keep order confirmations and payment records; and
  • Contact us promptly if you notice suspicious activity relating to an order.

BDOJ OUTDOOR will never ask for your PayPal password by email or telephone.

19. Changes to This Payment Policy

We may update this Payment Policy when necessary to reflect changes in:

  • Available payment methods;
  • PayPal services;
  • Cash on Delivery availability;
  • Payment providers;
  • Fraud-prevention procedures;
  • Business operations; or
  • Applicable requirements.

The latest version will be published through our online store.

20. Contact Us

If you have questions concerning:

  • Payments;
  • PayPal;
  • Cash on Delivery;
  • Payment verification;
  • Failed payments;
  • Duplicate payments;
  • Orders; or
  • Refunds,

please contact:

BDOJ OUTDOOR
CVR Number: 46407911
Responsible Person: Betel Derso Ortved Jørgensen

Registered Address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: betel9900@gmail.com
Telephone: 40444890

When contacting us regarding an existing order, please include your order number and the email address used when placing the order.