Privacy Policy

Last updated: September 18, 2026

This Privacy Policy describes how BDOJ OUTDOOR (“we,” “us,” “our,” or the “Company”) collects, uses, stores, shares, and protects personal information when you visit our online store, browse products, place an order, contact customer support, or otherwise use our services.

Our online store is operated through the domain hvzhqn.shop and may use Shopify and other third-party service providers to support e-commerce, payment processing, order fulfilment, delivery, website security, analytics, customer support, and other business functions.

We process personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) where applicable.

Please read this Privacy Policy carefully.

1. Company Information

The business responsible for processing personal information in connection with this online store is:

Company name: BDOJ OUTDOOR
CVR number: 46407911
Responsible person: Betel Derso Ortved Jørgensen

Registered address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: support@hvzhqn.shop
Telephone: +45 50 84 78 55
Website: https://hvzhqn.shop

For applicable data protection purposes, BDOJ OUTDOOR generally acts as the data controller for personal information processed in connection with our online store, except where an independent service provider processes information as a separate controller.

2. Scope of This Privacy Policy

This Privacy Policy may apply when you:

• Visit or browse our website;

• View our products;

• Add products to your shopping cart;

• Create or manage a customer account, where available;

• Place or manage an order;

• Complete checkout;

• Make a payment;

• Request delivery;

• Contact customer support;

• Request a cancellation, return, exchange, or refund;

• Submit a review or other content, where available;

• Subscribe to marketing communications, where available;

• Interact with our advertisements; or

• Otherwise communicate or interact with us.

Our website, online store, products, customer support functions, checkout services, and related services are collectively referred to as the “Services.”

3. Personal Information We May Collect

The personal information we collect depends on how you interact with our Services.

We may collect the following categories of personal information.

3.1 Contact Information

We may collect information such as:

• Full name;

• Billing address;

• Shipping address;

• Street address;

• Postal code;

• City;

• Country;

• Email address;

• Telephone number; and

• Other contact information you voluntarily provide.

3.2 Order and Transaction Information

When you place or manage an order, we may process information including:

• Products ordered;

• Order number;

• Product quantities;

• Selected models or product variations;

• Purchase price;

• Currency;

• Order status;

• Payment status;

• Delivery status;

• Shipping information;

• Tracking information;

• Cancellation information;

• Return information;

• Exchange information;

• Refund information; and

• Communications relating to the order.

3.3 Payment Information

Depending on the payment method actually available and selected during checkout, we or our payment service providers may process information including:

• Selected payment method;

• Payment status;

• Billing information;

• Transaction amount;

• Transaction identifiers;

• Payment confirmation information; and

• Other information reasonably necessary to process or verify the transaction.

Complete payment card details or other sensitive payment credentials may be processed directly by Shopify, banks, payment networks, or independent payment service providers rather than being stored by us.

We do not require customers to provide online banking passwords, payment account passwords, or other confidential login credentials by email or telephone.

Available payment methods may vary by customer location, order, currency, or checkout configuration.

4. Customer Account Information

If customer accounts are available, we may process information including:

• Account name;

• Email address;

• Authentication information;

• Saved addresses;

• Account preferences;

• Communication preferences; and

• Order history.

You are responsible for keeping your account credentials confidential and for providing accurate information.

5. Customer Support Information

When you contact us, we may process information including:

• Your name;

• Email address;

• Telephone number;

• Order number;

• Product information;

• Messages and enquiries;

• Complaint details;

• Return or refund reasons;

• Photographs;

• Videos; and

• Other information that you voluntarily provide.

We ask that you do not send unnecessary sensitive personal information through customer support communications.

6. Device and Technical Information

When you use our website, certain technical information may be collected automatically by us, Shopify, or other service providers.

This may include:

• IP address;

• Browser type;

• Browser language;

• Device type;

• Operating system;

• Device identifiers;

• Pages viewed;

• Date and time of access;

• Referring website;

• Session information;

• Click and navigation information;

• Cookie identifiers;

• Approximate location derived from an IP address;

• Network information; and

• Website performance or error information.

The specific information collected may depend on the technologies and services in use.

7. Marketing and Preference Information

Where applicable, we may process information concerning:

• Marketing preferences;

• Communication preferences;

• Products viewed;

• Products purchased;

• Product interests;

• Advertising interactions;

• Email engagement;

• Promotional campaign participation; and

• Customer satisfaction information.

We will only send marketing communications where permitted by applicable law and, where required, after obtaining appropriate consent.

8. How We Collect Personal Information

We may collect personal information in several ways.

Information You Provide Directly

You may provide information when you:

• Place an order;

• Complete checkout;

• Create an account;

• Complete a website form;

• Provide billing or shipping details;

• Contact customer support;

• Request a return or refund;

• Submit a review, where available;

• Subscribe to communications; or

• Otherwise communicate with us.

Information Collected Automatically

Certain information may be collected automatically through technologies such as:

• Cookies;

• Pixels;

• Tags;

• Server logs;

• Device identifiers;

• Analytics technologies; and

• Similar technologies.

Information Received from Service Providers

We may receive information from companies that assist us with functions such as:

• Website hosting;

• E-commerce services;

• Payment processing;

• Fraud prevention;

• Order fulfilment;

• Shipping and delivery;

• Warehousing, where applicable;

• Customer support;

• Analytics;

• Advertising;

• Marketing; and

• Technical services.

9. How We Use Personal Information

We may use personal information where reasonably necessary to:

• Operate and maintain our online store;

• Display products and website content;

• Process and confirm orders;

• Process or verify payments;

• Arrange order fulfilment;

• Ship and deliver products;

• Provide tracking information where available;

• Communicate about orders;

• Manage customer accounts;

• Provide customer support;

• Respond to enquiries;

• Manage complaints;

• Process order cancellations;

• Process returns and exchanges;

• Issue refunds;

• Detect and prevent fraud;

• Protect customer accounts;

• Protect our website and systems;

• Maintain website security;

• Improve our Services;

• Understand how customers use our website;

• Improve products and customer service;

• Personalize the shopping experience where permitted;

• Measure website performance;

• Send service-related communications;

• Send marketing communications where legally permitted;

• Measure advertising performance where permitted;

• Maintain accounting and transaction records;

• Comply with tax and legal requirements;

• Establish, exercise, or defend legal claims; and

• Protect the rights, property, and safety of our customers, our business, and service providers.

10. Legal Bases for Processing

Where the GDPR or similar data protection laws apply, we process personal information only where an appropriate legal basis exists.

10.1 Performance of a Contract

We may process personal information where necessary to:

• Accept and process your order;

• Complete checkout;

• Receive or process payment;

• Arrange delivery;

• Provide customer support;

• Process returns, exchanges, or refunds; or

• Perform other obligations relating to your purchase.

10.2 Compliance With Legal Obligations

We may process or retain information where necessary to comply with:

• Accounting requirements;

• Tax requirements;

• Consumer protection laws;

• Fraud-prevention obligations;

• Regulatory requirements;

• Court orders;

• Lawful authority requests; or

• Other applicable legal requirements.

10.3 Legitimate Interests

Where permitted by applicable law, we may process personal information for legitimate interests including:

• Preventing fraud;

• Maintaining website security;

• Protecting our systems;

• Improving our Services;

• Managing customer relationships;

• Understanding business performance;

• Responding to customer enquiries; and

• Establishing, exercising, or defending legal rights.

Where required, we consider whether our legitimate interests are overridden by your rights and freedoms.

10.4 Consent

Where legally required, we may ask for consent before:

• Sending certain marketing communications;

• Using non-essential cookies;

• Activating certain advertising technologies; or

• Processing information for another optional purpose.

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect processing lawfully carried out before consent was withdrawn.

11. Shopify

Our online store uses or may use Shopify to provide the technical e-commerce platform through which our website and checkout functions operate.

Shopify may process personal information when you:

• Browse our website;

• View products;

• Add products to your cart;

• Create or use a customer account;

• Complete checkout;

• Place an order; or

• Use other Shopify-powered features.

Shopify processes information according to its own privacy practices and applicable data protection requirements.

Depending on Shopify's infrastructure and the services used, customer information may be processed in locations outside your country of residence.

Where required by applicable law, appropriate legal safeguards may apply to international transfers.

12. Payment Service Providers

Payments may be processed by Shopify or independent payment service providers depending on the payment method available during checkout.

Such providers may process information including:

• Your name;

• Billing information;

• Payment information;

• Transaction details;

• Device information;

• Fraud-prevention information; and

• Other information required to complete or secure the transaction.

Payment service providers may act as independent data controllers for information processed through their systems.

The specific payment providers involved depend on the payment options actually presented during checkout.

We recommend reviewing the privacy information made available by the payment provider you choose.

13. Cash on Delivery

Where Cash on Delivery (“COD”) is available for a particular order, personal information necessary to complete delivery and collect payment may be shared with relevant delivery, logistics, fulfilment, or COD service providers.

This may include:

• Customer name;

• Delivery address;

• Telephone number;

• Email address;

• Order amount;

• Order reference; and

• Information necessary to complete delivery and payment collection.

COD availability may depend on the destination, product, order, or checkout configuration.

14. Shipping and Delivery Providers

To fulfil and deliver orders, we may share necessary personal information with service providers such as:

• Shipping companies;

• Postal services;

• Couriers;

• Logistics providers;

• Warehousing providers, where applicable;

• Fulfilment providers; and

• Delivery tracking providers.

Information shared may include:

• Recipient name;

• Delivery address;

• Postal code;

• Telephone number;

• Email address;

• Order reference;

• Parcel information; and

• Delivery instructions.

Delivery providers may contact you where reasonably necessary to:

• Arrange delivery;

• Provide tracking information;

• Confirm delivery information; or

• Resolve delivery problems.

15. Disclosure of Personal Information

We may share personal information with third parties where reasonably necessary to provide our Services or comply with legal requirements.

Recipients may include, where applicable:

• Shopify;

• Payment processors;

• Banks;

• Payment networks;

• Fraud-prevention providers;

• Shipping and logistics providers;

• Fulfilment providers;

• Warehousing providers;

• Website hosting providers;

• Cloud service providers;

• Customer support providers;

• Analytics providers;

• Advertising or marketing providers;

• Email service providers;

• Accountants;

• Lawyers;

• Professional advisers;

• Government authorities;

• Courts;

• Regulators; and

• Law enforcement authorities.

We may also disclose personal information:

• With your consent;

• To complete your order;

• To arrange delivery;

• To investigate suspected fraud;

• To protect our legal rights or the rights of others;

• To comply with a legal obligation; or

• In connection with a lawful restructuring, acquisition, merger, or transfer of business assets.

We do not sell personal information simply in exchange for monetary payment to third-party advertisers.

16. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning;

• Maintain shopping cart sessions;

• Remember user preferences;

• Support customer account login;

• Secure accounts;

• Support checkout;

• Detect suspicious activity;

• Analyze website traffic;

• Measure website performance;

• Improve the shopping experience;

• Personalize content; and

• Support advertising or marketing where legally permitted.

Essential Cookies

Certain cookies may be necessary for functions including:

• Shopping carts;

• Checkout;

• Account authentication;

• Website security;

• Payment processing; and

• Order processing.

These cookies may be required for the website to operate properly.

Non-Essential Cookies

Where required by applicable law, analytics, advertising, or other non-essential cookies will only be activated after the required consent has been obtained.

Where available, you may manage cookie preferences through:

• Our website cookie controls; or

• Your browser settings.

Disabling certain cookies may affect website functionality.

17. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information may include:

• Pages viewed;

• Products viewed;

• Session duration;

• Approximate location;

• Browser information;

• Device information;

• Referral sources; and

• Website interactions.

Where consent is required by law, non-essential analytics technologies will only be used after obtaining the necessary consent.

18. Marketing Communications

Where legally permitted, we may send communications concerning:

• Products;

• Promotions;

• Special offers;

• Store updates; and

• Other marketing information.

Where consent is required by applicable law, we will send such communications only after obtaining valid consent.

You may unsubscribe from promotional communications at any time by:

• Using the unsubscribe link included in a marketing email, where available; or

• Contacting us at support@hvzhqn.shop.

Even after unsubscribing from marketing communications, you may continue to receive necessary service communications relating to:

• Orders;

• Payments;

• Delivery;

• Returns;

• Refunds;

• Account security; or

• Customer support.

19. Advertising

Where permitted by applicable law and subject to any necessary consent, we may use advertising technologies to:

• Measure advertising performance;

• Understand website and product interactions;

• Measure conversions;

• Improve marketing campaigns; and

• Display advertising where applicable.

Advertising providers may use cookies, pixels, tags, or similar technologies.

Where legally required, such technologies will be subject to applicable consent requirements.

20. International Data Transfers

Some service providers may process personal information outside Denmark or outside the European Economic Area.

These may include, where applicable:

• Shopify;

• Payment providers;

• Cloud service providers;

• Analytics providers;

• Customer support providers;

• Marketing providers; and

• Other technology providers.

Where personal information is transferred internationally, applicable safeguards may include:

• An adequacy decision;

• Standard contractual clauses;

• Contractual safeguards;

• Technical and organizational security measures; or

• Another transfer mechanism recognized under applicable law.

21. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods may depend on:

• The duration of the customer relationship;

• Order fulfilment;

• Returns and refund periods;

• Customer support needs;

• Accounting obligations;

• Tax obligations;

• Fraud-prevention requirements;

• Legal limitation periods;

• Dispute resolution; and

• The need to establish, exercise, or defend legal claims.

When personal information is no longer required, we may:

• Delete it;

• Anonymize it; or

• Restrict further processing where appropriate.

22. Security of Personal Information

We use reasonable administrative, organizational, and technical measures designed to protect personal information against:

• Unauthorized access;

• Accidental loss;

• Unauthorized disclosure;

• Unauthorized alteration;

• Destruction;

• Misuse; and

• Unlawful processing.

Security measures may include, depending on the systems involved:

• Restricted access;

• Authentication controls;

• Secure hosting;

• Encryption where appropriate;

• Fraud monitoring;

• Security reviews; and

• Access controls used by service providers.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

23. Your Responsibilities

You should take reasonable steps to protect your personal information.

You should:

• Provide accurate information;

• Keep your account information current;

• Protect your password;

• Avoid sharing login credentials;

• Notify us if you suspect unauthorized access;

• Provide an accurate delivery address; and

• Use appropriate security precautions when shopping online.

24. Children and Minors

Our Services are not intended to be independently used by individuals who are legally unable to enter into a purchase contract.

Where required by applicable law, minors should obtain appropriate authorization or supervision from a parent or legal guardian before:

• Creating a customer account;

• Placing an order;

• Providing personal information; or

• Using our Services.

If we become aware that personal information has been collected from a minor without legally required authorization, we may delete or restrict that information as required by applicable law.

25. Your Data Protection Rights

Depending on applicable law and your circumstances, you may have the right to:

• Request access to your personal information;

• Request correction of inaccurate information;

• Request completion of incomplete information;

• Request deletion of personal information;

• Request restriction of processing;

• Object to certain processing;

• Object to direct marketing;

• Request portability of eligible information;

• Withdraw consent; and

• Submit a complaint to a competent data protection authority.

These rights are not absolute and may be subject to legal conditions, exemptions, or limitations.

For example, we may need to retain certain information where necessary to:

• Complete an existing order;

• Comply with accounting obligations;

• Comply with tax obligations;

• Prevent fraud;

• Resolve disputes; or

• Establish, exercise, or defend legal claims.

26. Right to Object to Direct Marketing

Where your personal information is processed for direct marketing purposes, you may object to such processing at any time.

After receiving a valid objection, we will stop using the relevant personal information for direct marketing as required by applicable law.

27. How to Exercise Your Privacy Rights

To exercise a privacy or data protection right, please contact us:

Email: support@hvzhqn.shop
Telephone: +45 50 84 78 55

Please provide sufficient information to enable us to identify the relevant account, order, or personal information.

This may include:

• Your full name;

• Email address;

• Order number, where applicable; and

• A clear description of your request.

We may request additional information where reasonably necessary to verify your identity before processing a request involving personal information.

We will respond within the timeframe required by applicable law.

28. Complaints

If you have concerns about how we process personal information, please contact us first so that we can review the matter.

You may contact:

BDOJ OUTDOOR
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: support@hvzhqn.shop
Telephone: +45 50 84 78 55

Depending on applicable law, you may also have the right to submit a complaint to the competent data protection supervisory authority.

Because BDOJ OUTDOOR is established in Denmark, the relevant Danish supervisory authority is generally the Danish Data Protection Agency (Datatilsynet).

Submitting a complaint to us does not affect any other rights or remedies available under applicable law.

29. Third-Party Websites

Our website may contain links to websites, applications, or services operated by independent third parties.

This Privacy Policy applies to personal information processed in connection with our own Services.

We are not responsible for the privacy practices, security, or content of independent third-party websites.

We recommend reviewing the privacy information of any independent third-party website before providing personal information.

30. Business Transfers

If our business is involved in a lawful:

• Merger;

• Acquisition;

• Restructuring;

• Financing;

• Sale or transfer of assets; or

• Similar business transaction,

personal information may be disclosed or transferred to relevant parties where permitted by applicable law.

Any such processing will remain subject to applicable data protection requirements.

31. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in applicable law;

• Regulatory guidance;

• Changes to our Services;

• Changes to payment or delivery systems;

• Changes to Shopify or other service providers;

• Security improvements;

• Changes to our business operations; or

• Other legitimate operational requirements.

The latest version will be published on our website.

The “Last updated” date at the beginning of this Privacy Policy indicates when the current version became effective.

Where required by applicable law, additional notice of material changes may be provided.

32. Contact Us

If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact:

BDOJ OUTDOOR

CVR number: 46407911
Responsible person: Betel Derso Ortved Jørgensen

Registered address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: support@hvzhqn.shop
Telephone: +45 50 84 78 55
Website: https://hvzhqn.shop