Terms of Service

Last updated: September 18, 2026

1. Introduction

Welcome to our online store.

This website and online store are operated by BDOJ OUTDOOR.

Throughout these Terms of Service, the terms “we,” “us,” “our,” “Company,” and “Store” refer to BDOJ OUTDOOR.

We provide access to our website, online store, product information, shopping cart, checkout functions, customer support, and related services, collectively referred to as the “Services.”

Our online store is operated through hvzhqn.shop and may use Shopify and other third-party service providers to provide technical e-commerce, payment, fulfilment, shipping, analytics, security, and other business functions.

By visiting our website, browsing products, creating an account where available, placing an order, or otherwise using our Services, you agree to these Terms of Service.

If you do not agree with these Terms, you should not use the Services.

Our Privacy Policy, Return and Refund Policy, Shipping and Delivery Policy, Payment Policy, and other policies published on our website form part of the terms governing purchases made through the Store.

Nothing in these Terms is intended to exclude, restrict, or reduce any mandatory consumer rights that cannot legally be waived under applicable Danish, European Union, or European Economic Area law.

2. Company Information

The online store is operated by:

Company name: BDOJ OUTDOOR
CVR number: 46407911
Responsible person: Betel Derso Ortved Jørgensen

Registered address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: support@hvzhqn.shop
Telephone: +45 50 84 78 55
Website: https://hvzhqn.shop

3. Eligibility to Use the Services

By using our Services, you confirm that you:

• Have the legal capacity to enter into a binding contract;

• Are at least the age of legal majority in your country or have appropriate authorization from a parent or legal guardian;

• Will provide accurate and complete information when placing an order;

• Will use the Services only for lawful purposes; and

• Will comply with these Terms and applicable law.

You must not use the Services for fraudulent, unlawful, misleading, or unauthorized purposes.

4. Customer Accounts

Where customer accounts are available, you may be required to provide certain information to register or manage your account.

You are responsible for:

• Providing accurate account information;

• Keeping your information current;

• Protecting your password and login credentials;

• Restricting unauthorized access to your account; and

• Informing us promptly if you suspect unauthorized activity.

We may restrict or suspend an account where reasonably necessary to:

• Protect customers;

• Prevent fraud;

• Protect website security;

• Comply with applicable law; or

• Enforce these Terms.

5. Product Information

We aim to provide clear and accurate product descriptions, images, specifications, prices, and availability information.

However, the appearance of products may vary slightly depending on factors such as:

• Screen settings;

• Display technology;

• Lighting;

• Packaging updates;

• Manufacturing changes; or

• Other reasonable product variations.

We may correct errors, inaccuracies, or omissions in product information when identified.

If a material error affects an order already placed, we will take reasonable steps to contact the customer and provide an appropriate solution.

6. Product Availability

Products are subject to availability.

Adding a product to the shopping cart does not necessarily reserve that product.

We may limit product quantities or cancel unavailable items where reasonably necessary because of:

• Stock limitations;

• Supplier limitations;

• Shipping restrictions;

• Technical errors;

• Fraud-prevention requirements; or

• Other legitimate operational reasons.

If a product becomes unavailable after an order is placed, we may contact you to:

• Offer a suitable alternative where appropriate;

• Provide an updated delivery arrangement; or

• Cancel the unavailable item and issue an appropriate refund where payment has already been received.

7. Prices and Currency

Product prices are displayed on our website.

The final amount payable will be shown during checkout before the order is submitted.

Prices may change from time to time.

Changes to prices will not normally affect an order that has already been accepted, except where an obvious pricing error exists and applicable law permits correction.

Depending on the destination and checkout configuration, the final price may include or separately display:

• VAT;

• Shipping charges;

• Customs duties;

• Import taxes; or

• Other applicable charges.

Where reasonably possible, applicable charges will be displayed before the order is confirmed.

8. Orders

When you submit an order, you are making an offer to purchase the selected products subject to these Terms.

After placing an order, you may receive an electronic confirmation.

An automated order confirmation does not necessarily mean that the order has been finally accepted.

We may review an order before acceptance for reasons including:

• Product availability;

• Payment verification;

• Delivery availability;

• Suspected fraud;

• Incorrect pricing;

• Incorrect product information; or

• Compliance with applicable law.

A purchase contract is formed according to the applicable checkout and order acceptance process.

9. Order Information

You are responsible for ensuring that information provided when placing an order is accurate and complete.

This includes:

• Customer name;

• Billing information;

• Shipping address;

• Postal code;

• City;

• Country;

• Telephone number;

• Email address; and

• Product selection.

Please contact us as soon as possible if you notice an error.

Once an order has been processed or dispatched, changes may no longer be possible.

Reasonable additional costs caused directly by inaccurate information supplied by the customer may be the customer's responsibility where permitted by applicable law.

10. Right to Refuse or Cancel Orders

We may refuse, hold, or cancel an order where reasonably necessary, including where:

• A product is unavailable;

• Payment cannot be verified;

• Fraud or unauthorized activity is suspected;

• Delivery information appears invalid;

• An obvious pricing or technical error occurred;

• The order violates these Terms;

• The transaction may violate applicable law; or

• Delivery cannot reasonably be completed.

If we cancel an order after receiving payment, an appropriate refund will be provided in accordance with applicable law and our Return and Refund Policy.

11. Payment

Available payment methods are displayed during checkout.

Payment methods may vary depending on factors such as:

• Customer location;

• Currency;

• Order value;

• Product;

• Payment provider;

• Delivery method; and

• Checkout configuration.

You should only use payment methods actually presented to you during checkout.

Third-party payment providers may process payments according to their own terms, privacy policies, and security requirements.

You agree to provide accurate payment information and confirm that you are authorized to use the payment method selected.

We will never ask you to provide online banking passwords, payment account passwords, or other sensitive login credentials by email or telephone.

12. Cash on Delivery

Where Cash on Delivery (“COD”) is available during checkout, payment may be collected when the order is delivered.

COD availability may depend on:

• Destination;

• Order value;

• Product;

• Delivery provider;

• Postal code; or

• Other checkout conditions.

Where COD is not shown during checkout, it should not be assumed to be available for that order.

Customers should ensure that appropriate payment can be made according to the instructions displayed during checkout or provided with the delivery.

13. Payment Authorization and Verification

Orders may be subject to payment authorization or verification before processing.

We may delay, review, or cancel an order where:

• Payment authorization fails;

• Payment cannot be verified;

• The transaction appears unauthorized;

• Fraud is suspected; or

• Additional verification is reasonably required.

If an independent payment provider declines a transaction, we may not be able to override that decision.

14. Taxes, Customs, and Import Charges

Orders delivered across national borders may be subject to:

• VAT;

• Customs duties;

• Import taxes;

• Clearance charges; or

• Other government-imposed fees.

Where such amounts are included in the checkout price, this may be indicated during checkout.

Where they are not included, additional charges imposed by destination authorities may be payable by the customer, subject to applicable law.

Customers are responsible for complying with lawful import restrictions applicable to their destination.

15. Shipping and Delivery

Orders will be shipped according to the delivery options available during checkout and the information contained in our Shipping and Delivery Policy.

Delivery times shown on the website or during checkout are generally estimates unless expressly stated otherwise.

Delays may occur because of circumstances including:

• Carrier delays;

• Customs processing;

• Public holidays;

• Severe weather;

• Transportation disruptions;

• Incorrect delivery information;

• High order volumes; or

• Other circumstances outside our reasonable control.

Mandatory consumer rights relating to delayed or failed delivery remain unaffected.

16. Delivery Address

Customers must provide accurate and complete delivery information.

You are responsible for checking:

• Recipient name;

• Street address;

• Building or apartment number where applicable;

• Postal code;

• City;

• Country;

• Telephone number; and

• Email address.

If you notice an error, please contact us as soon as possible.

Once an order has been dispatched, changes to the delivery address may not be possible.

17. Delivery Risk

Responsibility for loss or damage during delivery will be determined in accordance with applicable consumer law.

For consumer orders, risk will generally remain with us until you, or a person designated by you other than the carrier, physically receive the goods, except where applicable law provides otherwise.

If your order is lost or damaged during delivery, please contact us promptly.

18. Delayed, Lost, or Damaged Deliveries

If an order is delayed, lost, or damaged during transit, please contact us and provide:

• Your order number;

• Customer name;

• Delivery address;

• Relevant tracking information; and

• Photographs or supporting information where applicable.

We will review the available information and provide an appropriate solution in accordance with applicable consumer law.

19. Order Cancellation

If you wish to change or cancel an order before shipment, please contact us as soon as possible.

We will make reasonable efforts to assist.

However, once an order has entered processing or has already been dispatched, ordinary cancellation may no longer be operationally possible.

This does not affect any statutory cancellation or withdrawal rights available under applicable law.

20. Returns and Refunds

Returns, exchanges, withdrawals, and refunds are governed by our Return and Refund Policy.

Eligible customers may have access to:

• Our voluntary return policy; and

• Mandatory statutory consumer rights.

Consumers in the EU or EEA may generally have a statutory right to withdraw from eligible distance purchases within 14 days, subject to applicable legal exceptions.

Our voluntary commercial return policy does not replace or reduce mandatory consumer rights.

Customers should contact us before returning products and follow the applicable return instructions.

21. Defective, Damaged, Incorrect, or Incomplete Products

If a product arrives:

• Damaged;

• Defective;

• Incorrect;

• Incomplete; or

• Otherwise not in conformity with the purchase agreement,

please contact us promptly.

We may request reasonable supporting information such as:

• Order number;

• Photographs;

• Videos;

• Packaging photographs; or

• Shipping label information.

Depending on applicable law and the circumstances, the remedy may include:

• Repair;

• Replacement;

• Reshipment;

• Refund;

• Price reduction; or

• Another legally appropriate solution.

Nothing in these Terms limits mandatory legal rights concerning defective or non-conforming goods.

22. Right of Withdrawal

Where applicable under EU, EEA, or Danish consumer protection law, eligible consumers may have a statutory right to withdraw from a qualifying distance purchase without giving a reason.

The applicable procedure, conditions, deadlines, return costs, and legal exceptions are described in our Return and Refund Policy.

These Terms do not restrict any statutory right of withdrawal that applies to the purchase.

23. Promotions and Discount Codes

From time to time, we may offer:

• Discount codes;

• Promotional prices;

• Limited-time offers;

• Bundles; or

• Other promotional benefits.

Promotions may be subject to additional conditions.

Unless otherwise stated:

• Promotions may have an expiry date;

• Certain products may be excluded;

• Promotions may be limited by country or customer;

• Promotional benefits may not be exchangeable for cash; and

• Different promotions may not be combinable.

We may cancel or correct a promotion where fraud, misuse, or a technical error has occurred.

Mandatory consumer rights remain unaffected.

24. Gift Cards

Where gift cards are actually offered through the Store, additional conditions may apply.

Where available, gift cards may:

• Be used only for eligible purchases;

• Be subject to lawful validity periods;

• Not be redeemable for cash except where required by law; and

• Be subject to fraud-prevention controls.

If gift cards are not offered through the Store, this section does not create an obligation to provide them.

25. Personal Information

Personal information submitted through the Services is processed in accordance with our Privacy Policy.

Personal information may be processed where reasonably necessary to:

• Process orders;

• Process payments;

• Arrange delivery;

• Provide customer support;

• Process returns and refunds;

• Prevent fraud;

• Protect website security; and

• Operate our Services.

Please review our Privacy Policy for more information.

26. Intellectual Property

Content made available through our Services may be protected by intellectual property laws.

Protected content may include:

• Business names;

• Brand names;

• Logos;

• Product titles;

• Product descriptions;

• Photographs;

• Graphics;

• Videos;

• Text;

• Website layouts;

• Software;

• Icons; and

• Other original or licensed content.

Such content may belong to us, Shopify, suppliers, licensors, or other rights holders.

You may use the website for lawful personal shopping purposes.

Without appropriate permission, you must not:

• Copy protected content;

• Reproduce or republish protected content;

• Commercially exploit website content;

• Remove copyright or trademark notices;

• Create unauthorized derivative works;

• Use protected content in a misleading manner; or

• Use protected trademarks without permission.

Nothing in these Terms transfers ownership of intellectual property rights to you.

27. Customer Reviews and Submitted Content

Where our Services allow customers to submit reviews, comments, photographs, videos, or other content, you confirm that such content:

• Is accurate to the best of your knowledge;

• Is owned by you or submitted with appropriate permission;

• Does not violate another person's rights;

• Is not unlawful;

• Is not misleading;

• Is not defamatory or abusive;

• Does not contain malicious software; and

• Complies with applicable law.

Where legally permitted, content submitted to the Store may be used for legitimate purposes connected with operating or presenting our Services.

We may remove content that violates these Terms or applicable law.

28. Prohibited Uses

You must not use the Services:

• For unlawful purposes;

• To solicit unlawful activity;

• To violate laws or regulations;

• To infringe intellectual property rights;

• To harass, abuse, or threaten others;

• To submit false or misleading information;

• To transmit malware or malicious code;

• To collect personal information unlawfully;

• To spam or phish;

• To interfere with website security;

• To bypass technical restrictions;

• To conduct fraudulent transactions; or

• To misuse our Services in a way that harms customers, our business, or third parties.

We may restrict access where these rules are violated.

29. Third-Party Tools and Services

The Services may include features or integrations provided by independent third parties.

These may include, where applicable:

• Shopify;

• Payment providers;

• Shipping providers;

• Analytics providers;

• Customer support tools;

• Marketing providers; and

• Other technology providers.

Use of independent third-party services may be subject to the provider's own terms and privacy policy.

To the extent permitted by law, we are not responsible for failures caused exclusively by an independent third-party service outside our reasonable control.

30. Third-Party Links

Our website may contain links to independent third-party websites or services.

Such links are provided for convenience and do not necessarily mean that we endorse or control the third party.

We do not guarantee the accuracy, availability, security, or content of independent third-party websites.

Before using a third-party service, you should review its applicable terms and privacy information.

31. Errors and Inaccuracies

Information on the website may occasionally contain:

• Typographical errors;

• Pricing errors;

• Incorrect descriptions;

• Availability errors; or

• Other inaccuracies.

We may correct such errors when identified.

Where an error materially affects an existing order, we will handle the issue fairly and in accordance with applicable consumer law.

32. Service Availability

We aim to keep our Services available, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

• Maintenance;

• Software updates;

• Hosting issues;

• Security incidents;

• Third-party platform outages;

• Network problems; or

• Circumstances outside our reasonable control.

Where an interruption affects an existing order, our contractual and consumer obligations remain applicable.

33. Disclaimer

We make reasonable efforts to maintain accurate and useful website and product information.

However, except where prohibited by law, we do not guarantee that:

• The website will always operate without interruption;

• Every technical error can be prevented;

• Every product will always remain available; or

• Independent third-party services will always operate without interruption.

Nothing in this section excludes or restricts a mandatory consumer guarantee or legal right.

34. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or restrict liability for:

• Fraud;

• Fraudulent misrepresentation;

• Intentional misconduct;

• Personal injury or death caused by negligence where liability cannot legally be excluded;

• Breach of mandatory consumer law; or

• Any other liability that cannot lawfully be limited.

To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses that are not a reasonably foreseeable consequence of a breach by us.

Mandatory consumer rights remain unaffected.

35. Force Majeure

Where permitted by applicable law, we will not be responsible for delays or failures caused by circumstances outside our reasonable control.

Such circumstances may include:

• Natural disasters;

• Extreme weather;

• War;

• Civil unrest;

• Government restrictions;

• Strikes;

• Transportation disruptions;

• Telecommunications failures;

• Major platform outages;

• Epidemics;

• Carrier disruptions; or

• Other events beyond our reasonable control.

We will take reasonable steps to reduce the impact where possible.

36. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue in effect.

37. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we permanently waive the right to enforce it.

Any waiver must comply with applicable law.

38. Entire Agreement

These Terms, together with our:

• Privacy Policy;

• Return and Refund Policy;

• Shipping and Delivery Policy;

• Payment Policy; and

• Other policies published on the website

form the applicable agreement governing use of our Services and purchases through the Store, subject to mandatory law.

39. Governing Law

These Terms and purchase contracts will generally be governed by the laws applicable to BDOJ OUTDOOR in Denmark, subject to mandatory consumer protection rules.

If you are a consumer living in another EU or EEA country, you may also benefit from mandatory consumer protections provided by the laws applicable in your country of residence.

Nothing in these Terms deprives a consumer of protections that cannot legally be waived.

40. Dispute Resolution

If you have a complaint or dispute concerning an order or our Services, please contact us first so that we can attempt to resolve the matter directly.

Email: support@hvzhqn.shop
Telephone: +45 50 84 78 55

Consumers may also have access to competent courts, consumer authorities, or alternative dispute resolution procedures under applicable law.

Nothing in these Terms restricts any legally available consumer remedy.

41. Changes to These Terms

We may update these Terms from time to time to reflect:

• Changes in applicable law;

• Regulatory requirements;

• Changes to our Services;

• Changes to Shopify or other service providers;

• Changes to payment or delivery systems;

• Security requirements; or

• Changes in our business operations.

The latest version will be published on our website with an updated revision date.

Changes will not retroactively remove rights that have already arisen under an accepted order unless applicable law permits otherwise.

42. Contact Information

If you have questions about these Terms, an order, or our Services, please contact:

BDOJ OUTDOOR

CVR number: 46407911
Responsible person: Betel Derso Ortved Jørgensen

Registered address:
C/O Betel Derso Ortved Jørgensen
Strandjægervej 28
2791 Dragør
Denmark

Email: support@hvzhqn.shop
Telephone: +45 50 84 78 55
Website: https://hvzhqn.shop